Terms & Conditions
Adventure Altitude Treks & Expedition is a government registered and trustworthy travel agency (company registration Number 220076/076/077) situated on Thamel, Kathmandu. Since the establishment of this company on July 31, 2019, we are always dedicated to serving clients in the best possible way. We value our client's time, money, and the excitement they have for trekking in Nepal, so we will be serving with 100% client satisfaction.
Please go through our Terms and Condition before booking any trip with us.
The Booking Policy
A representative from Adventure Altitude Treks and Expedition will verify the booking that you've done through any platform including Our Website, Trip Advisor, or any other booking platform. Once you pay for your booking, your trip is now confirmed, and we will be in touch for the preparation of the trip. Your name should exactly match your passport otherwise it will be trouble.
If you've booked a trip for your friends/family, you will be responsible for any kind of activity that will be needed for us. You need to notify us before making any changes to the trip that you booked already.
Book a Trip
- A trip is simply a combination of day-by-day activities in the form of an itinerary or activities like Trekking, Tour, Expedition, Adventure Activities.
- A contract paper will be made between clients and company after company representative confirm your booking through email or any other form of receipt.
- Please confirm the trip price before booking any trip.
- Adventure Altitude Treks and Expedition has the right to increase/decrease the price of any trip before bookings are confirmed
Trip Booking Deposit
A non-refundable 20% deposit is necessary for booking any kind of trip from this company. You should book the trip at least 15 days prior to the date of the trip to start.
You can send all the amount at the time of booking the trip, or you can pay us when you arrive in Kathmandu i.e. just before the trip start.
We accept all kinds of payment in Adventure Altitude Treks & Expedition. Payment through visa card, Bank deposit, cash payment option is available in our company.
Cancelling the Trip by client
The deposited 20% amount of the total cost of the trip will not be refunded in any cases until and unless there is an emergency medical condition like medical problem. Even if you don't use any program that was included in the booking, the 20% of total trip cost is non-refundable. So we recommend our clients to postpone their trip instead of cancelling. The non-refundable 20% amount will be safe with us if you postpone your trip for a later date.
Cancelling the Trip by Company
The company has the right to cancel any trip if there is any kind of Natural Disaster on the place where travellers are going.
You need to be physically, & mentally fit for any kind of trekking, tour, and other activities in Nepal at the time of confirming the trip.
The company won't be responsible for any kind of medical problem you will face during your time in Nepal. You need to do travel insurance from a trustworthy insurance company for any kind of medical emergency that may arise during the trip.
Flight Delay/ Itinerary change
Please understand that the weather in the Himalayan range is not always the same as you think. The temperature keeps fluctuating in the Himalayan area of Nepal so that the domestic flight may be delayed which leads to change in our itinerary. The company provides alternative arrangements for your accommodation and food if the flight time changes or pushed away due to any weather problem at the airport. The company will also arrange accommodation for any kind of itinerary changes due to weather problems. We won't be responsible for any kind of itinerary changes by the clients.
If the booking amendment is received by Adventure Altitude Treks and Expedition before 30 days of your original departure $100 per person will be charged. The charge may be higher depending upon the other arrangement by the company to hotels, Tea House, Vehicle operators and airlines.
Passport and Visa
You need to have a valid Passport and Visa when travelling in Nepal with Adventure Altitude Treks and Expedition. Please make sure that you have 6 months for your passport to expire
Injury and Evaluation
Adventure Altitude Treks and Expedition will not be liable for any kind of injury, health, and Altitude Sickness during your trip in Nepal
There won't be any discount offer for any kind of missed or unused service during your trip to Nepal. Any kind of service that was included in the booking and later on you don't want to go for that, The money won't be refunded for any kind of cancelling the service
Terms and Condition Update
The company have the right to change these Terms and Condition at any time as our company rules and regulations.